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Use cases

Proof, in numbers.

12 programs, 8 in AI and 4 in IoT, each measured on the business result it delivered.

All use cases

  • Cabin crew member arranging juices, water, dates and Arabic coffee on a galley trolleyAI

    Aviation & logistics

    Inflight catering optimization

    Better demand forecasting and product loading for a low-cost carrier's onboard food and beverages, to minimize waste.

    savings in operational costs, by reducing unnecessary product loading
    Up to 20%
    revenue per passenger, from improved product availability and planning
    +32%
    profitability per passenger, from enhanced operational efficiency
    +30%
    food waste, supporting sustainability goals
    −7%
  • Customer talking with a sales advisor beside an SUV in a car showroomAI

    Retail & eCommerce

    Vehicle purchase prediction

    AI models that predict what each customer wants to buy next, so campaigns reach the right product, customer and moment.

    increase in campaign conversion rates from personalized campaigns
    71%
    increase in purchase rates for segment-targeted campaigns during pilot studies
    10x
    positive feedback rates in customer satisfaction surveys
    +30%
  • Man in a thobe using a banking assistant on a smartphone in a bank lobbyAI

    Financial services

    Banking regulatory chatbot

    A multilingual virtual advisor that guides businesses and individuals through KYC/AML procedures and regulatory questions.

    response times, reduced from several days to a few seconds, regardless of the user's country of origin
    Days → seconds
    Arabic, French, English, Japanese, Chinese, Italian, German and more
    Multilingual
  • Patient in a thobe messaging a hospital assistant on a smartphone in a waiting areaAI

    Healthcare

    24/7 digital healthcare assistant

    A WhatsApp chatbot that answers patients instantly, day and night, and handles bookings and requests.

    cost reduction compared to a call center
    30%
    faster appointment booking turnaround
    50%
  • Financial analyst reviewing a transaction network on several monitorsAI

    Financial services

    Agentic AI against financial fraud and money laundering

    AI agents that compare every transaction with a historical normal profile and raise a red flag the moment behavior deviates.

    alerts, with reduced lag between an anomaly occurring and the alert
    Faster
    false positives, thanks to probabilistic scoring that combines business rules and generative detection
    Fewer
  • Physician reviewing MRI scans on a tablet beside a stethoscopeAI

    Healthcare

    Agentic AI for clinical decision support

    A cloud-based AI product that improves clinical decisions, medical coding accuracy and claims auditing for healthcare providers.

    clinical decision-making, with AI-driven, evidence-based guidance that improves the timeliness and quality of patient care
    Better
    medical coding
    More accurate
    claims auditing and compliance
    Streamlined
    data security and regulatory compliance
    Stronger
  • Two technicians in hard hats checking plant equipment with a tabletAI

    Manufacturing & energy

    AI-powered maintenance scheduling

    Human task optimization: AI plans maintenance around asset health, available technicians, skills and work priorities.

    technician productivity
    Higher
    overtime and idle time
    Less
    maintenance response
    Faster
    emergency repairs
    Fewer
  • Employees in a training session at a corporate learning centerAI

    Manufacturing & energy

    AI-based competency & skill gap management

    AI that maps workforce competencies, finds the gaps and recommends the training paths that close them.

    skill development
    Faster
    training investments
    More effective
    job satisfaction and retention
    Better
    and more capable workforce
    Safer
  • Steam, pipes and pressure gauges in a chemical plant at duskIoT

    Manufacturing & energy

    Energy cost optimization

    Real-time monitoring and mapping of energy usage to production output.

    annual savings
    $45K
    less steam consumed per day
    8 tonnes
    to return on investment
    < 3 months
  • Technician checking a machine control panel with a tablet on a production lineIoT

    Manufacturing & energy

    Reducing downtime

    Dynamic resource deployment that uses SCADA and maintenance data to optimize repair times and skill-based technician assignments.

    capacity within one month
    +1%
  • Robotic arms assembling washing machine housings on an automated lineIoT

    Manufacturing & energy

    Production efficiency

    IIoT with data contextualization that gives every role its own insights, enabling proactive anomaly detection and production optimization.

    production capacity within a month
    +30%
  • Scientist in gloves inspecting sample vials in a quality control labIoT

    Manufacturing & energy

    Improving product quality

    Real-time monitoring of reactor parameters, with process adjustments driven by advanced analytics.

    quality problems within two months
    −50%

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